Terms of service

Welcome to Cord Cult. These Terms of Service govern your use of our website and your purchase of products and services from us.

By accessing our website, creating an account or placing an order, you agree to these Terms of Service.

Online Store Terms

You may use our website only for lawful purposes. You must not use our website, products or services for fraudulent, unlawful, abusive or unauthorized activities.

You are responsible for providing accurate and complete information while creating an account or placing an order.

Product Information

We make reasonable efforts to display product descriptions, colours, images, sizes and other details as accurately as possible.

Actual product colours may vary slightly depending on screen settings, lighting and device display.

Minor variations in colour, print placement, measurements, stitching or finishing that are normal to the manufacturing process may occur.

Pricing

Product prices are displayed in Indian Rupees unless otherwise stated.

We reserve the right to change product prices, discounts, promotional offers and availability at any time without prior notice.

Prices applicable at the time an order is successfully placed will generally apply to that order, except in cases of clear pricing errors or technical issues.

Orders

Placing an order does not automatically guarantee acceptance. Cord Cult reserves the right to accept, reject or cancel an order where reasonably necessary.

Orders may be cancelled for reasons including:

  • Product unavailability
  • Payment failure
  • Incorrect pricing
  • Incorrect or incomplete delivery information
  • Suspected fraud or misuse
  • Technical or inventory errors

If we cancel an eligible prepaid order, the applicable amount will be refunded to the original payment method.

Payments

Payments may be processed by third-party payment gateways and financial service providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping and Delivery

Shipping estimates are provided for convenience and may vary depending on destination, courier operations, product availability and circumstances outside our reasonable control.

Full shipping terms are available in our Shipping Policy.

Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy.

Customers are responsible for reviewing the applicable return conditions before making a purchase.

Customized Products

Customized or personalized products are created specifically according to customer selections or instructions.

Such products may not be eligible for return, exchange or cancellation for change-of-mind reasons once customization or production has begun.

This does not affect remedies that may be available where a customized product is defective, incorrect or materially different from the agreed customization.

Membership

Where Cord Cult offers a paid membership program, membership benefits, validity, eligibility and applicable terms will be displayed on the relevant membership page.

Membership benefits are personal to the eligible customer account and may not be transferred, resold or misused.

Cord Cult may restrict or terminate membership benefits in cases of fraudulent use, abuse or material violation of applicable membership terms.

Promotions and Discount Codes

Promotional offers and discount codes may have separate conditions, expiry dates, minimum purchase requirements and product exclusions.

Unless expressly stated otherwise, multiple promotional offers may not be combined.

Intellectual Property

All website content including our brand name, logos, graphics, product images, text, website design and other materials is owned by or licensed to Cord Cult unless otherwise stated.

You may not reproduce, copy, distribute, sell, commercially exploit or use our intellectual property without appropriate permission.

Prohibited Uses

You must not use our website to:

  • Commit fraud or unlawful activity
  • Transmit malicious software or harmful code
  • Attempt unauthorized access to our systems
  • Collect customer information without authorization
  • Interfere with website security or operation
  • Misuse promotional offers or customer accounts
  • Copy or commercially exploit our website content without permission

Third-Party Services

Our website may use third-party services for payments, shipping, analytics, marketing and other functionality.

Certain third-party services may be governed by their own terms and privacy policies.

Website Availability

We aim to keep our website available and accurate but cannot guarantee uninterrupted, error-free or completely secure operation at all times.

We may modify, suspend or discontinue website features where reasonably necessary.

Limitation of Liability

To the extent permitted by applicable law, Cord Cult will not be responsible for indirect, incidental or consequential losses resulting from misuse of our website, unauthorized access, third-party services or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded under applicable law.

Governing Law

These Terms of Service are governed by the applicable laws of India.

Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be published on this page and will apply from their effective date.

Contact Us

If you have questions about these Terms of Service, please contact us through the Contact Us page on our website.

Cord Cult
India

Last updated: September 2026