Shipping policy

At Cord Cult, we aim to process and deliver your order safely and as quickly as reasonably possible.

Order Processing

Orders are generally processed after successful order confirmation and payment verification, where applicable.

Processing times may vary during launches, sales, promotional periods, public holidays or periods of unusually high order volume.

Customized or personalized products may require additional processing time.

Delivery Time

Most domestic orders are generally delivered within approximately 3-7 business days after dispatch, depending on the delivery location and courier serviceability.

Delivery estimates are indicative and are not guaranteed delivery dates.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Cord Cult may offer free shipping on qualifying orders, products or promotional campaigns. Any applicable conditions will be displayed on the website.

Order Tracking

Once your order has been dispatched, tracking information may be sent to your registered email address or phone number.

Tracking information may take some time to update after the shipment is handed over to the courier partner.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address, phone number and other delivery details while placing an order.

Please review your delivery information carefully before completing your order.

Once an order has been dispatched, we may not be able to change the delivery address.

Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its operational policy.

Please ensure that the provided phone number is active and that someone is available to receive the shipment.

Cash on Delivery

Cash on Delivery may be available for eligible orders and serviceable locations.

COD availability may depend on order value, delivery location, product type and our courier partner's serviceability.

Cord Cult reserves the right to restrict COD where there is repeated refusal of orders, suspicious activity or previous delivery failures.

Delayed Deliveries

Delivery delays may occur because of circumstances outside our reasonable control, including:

  • Courier or logistics delays
  • Weather conditions
  • Public holidays
  • High-volume sale periods
  • Transport disruptions
  • Natural disasters
  • Government restrictions
  • Incorrect or incomplete delivery information
  • Remote or limited-service delivery locations

We will make reasonable efforts to assist customers where a shipment is materially delayed.

Refused or Undelivered Orders

If an order is returned to Cord Cult because the recipient refused delivery, provided an incorrect address, could not be contacted or was unavailable after reasonable delivery attempts, the order may be treated as an undelivered shipment.

Additional shipping charges may apply if the customer requests re-dispatch of the order.

Damaged Package

If your package appears significantly damaged or tampered with at the time of delivery, please document the condition of the package with clear photos or video where possible.

If the product inside is damaged, defective or incorrect, contact our customer support team promptly with your order details and supporting images.

Missing or Incorrect Products

If your order arrives with an item missing or you receive an incorrect product, please contact our customer support team as soon as possible.

We may request:

  • Order number
  • Photos of the received package
  • Photos of the products received
  • Shipping label details
  • Additional information required to verify the issue

International Shipping

International shipping, where available, will be displayed at checkout or communicated through the relevant product or shipping information.

International customers may be responsible for customs duties, taxes, import fees or other government charges applicable in their destination country unless expressly stated otherwise.

Shipping Restrictions

Certain products or locations may not be eligible for delivery because of courier restrictions, serviceability limitations or applicable regulations.

Returns

Shipping-related returns, exchanges and refunds are subject to our Return & Refund Policy.

Contact Us

If you have questions regarding your shipment, tracking or delivery, please contact our customer support team through the Contact Us page on our website.

Cord Cult
India

Last updated: September 2026